Overview of BitTitan MigrationWiz and Movebot
Movebot and BitTitan are both data migration tools, but they have a different focus, meaning they have different strengths and weaknesses.
Yes, we think Movebot is better, and yes, you’re on the Movebot site so that shouldn’t be a surprise. But like everything we do, we aim to keep things straightforward, so we’ll highlight some advantages of MigrationWiz and when they might be the better option so you can compare both products easily.
BitTitan MigrationWiz Overview
Often just called “BitTitan” (we’ll use the names interchangeably here), MigrationWiz has been in the mailbox migration game since 2009 and is now managed by Idera, Inc. Chances are if someone wanted to move mailboxes and either couldn’t use native migration tools–or those tools couldn’t handle the job–they’d end up using BitTitan to get it done and let users hit the ground running.
Movebot Overview
While we may be the New Kids on the Block, with Movebot, You Got It (The Right Stuff) for data migrations. Movebot saw the traditional approach to data migrations and reversed it, focusing on simplicity and efficiency over multiplicity; we do one thing–migrate data–and we do it really well. We’ve changed the migration journey from a marathon with a complex set of twists, turns, and walls to a straight road with cruise control anyone can navigate.
Platform Integrations
Platform support is probably the most important part of a data migration too. If your platform isn't supported, you can't use the tool. It's that simple.
BitTitan platform integrations
BitTitan’s bread and butter is mailbox migrations, and they cover those really well. Since they’ve been at it for over a decade, they know how to efficiently migrate encrypted emails, flagged emails, out-of-office replies, mailbox rules, archives, signatures, and so on. In Office 365 they can migrate Teams conversations (to some extent) and Active Directory too.
When it comes to files though, they’re limited to a few of the most popular platforms–Azure Files, Dropbox, Google Drive, Google Workspace, and OneDrive for Business, but can generally get everything moved across.
Movebot platform integrations
Movebot takes the opposite approach with a files-first method to data migrations. We support over 30 different platforms, from the common ones that MigrationWiz can handle to object storage like Backblaze and Wasabi to specialties like BIM360 Docs. And we can do on-prem to cloud migrations too, including SharePoint legacy to SharePoint online. For most of those platforms, you can migrate bi-directionally and break down the source moves into smaller transfers with far greater control than any other migration platform.
Movebot supports mailboxes as well, including the option to move mailbox data to the cloud for storage or archival. With mailboxes, Movebot can move users, contacts, and calendars efficiently, but we don’t go into the nitty gritty parts like moving filters and signatures.
Platform integrations comparison
When it comes to integrations, the better option will depend on what you need to migrate.
Movebot wins on platform compatibility pretty handily for file migrations, and can also do basic mailbox migrations quickly. You can even migrate emails to an archival platform, or move between file and object storage.
However if you have a complex email setup with a lot of users who want to move everything exactly as is like signatures, OOO replies and so on, MigrationWiz can move more elements to the new mail platform.
While Movebot can move emails between users, labels, and inboxes and has greater flexibility, if what you need is to move a complicated mailbox setup as is, MigrationWiz is a stronger choice.
Pricing
One of the common reasons organizations migrate data is to move to a new platform with either better savings or a greater value, so it's important the benefits aren't outweighed by an outrageous cost.
BitTitan pricing
On the pricing page for MigrationWiz, you’ll find 10 different license options to choose from, each with its own set of features and requirements. Pricing starts at $12 per user for mailbox migrations, which includes up to 50GB of data.
Getting the right license is important because certain functionality is locked behind specific licenses. Each license has to be assigned to a user before you can do anything, and you won’t be able to perform certain actions if you bought the wrong one.
Movebot pricing
Pricing for Movebot is simple and straightforward, with the fat pre-trimmed so you don’t pay for things you don’t need. We use a pay-as-you-go model, where you pay per GB (starting at $0.75 per GB with lower rates when you move more) for the amount of data moved. And that’s it.
It doesn’t matter if that data is in files, emails, calendars, or a mix of dozens of mailboxes, team drives, and personal drives. It’s all the same price, which for migrating low-data mail users can cost under $1 to migrate them. We also cap the cost of an individual mailbox at a maximum of 10GB. To put that in perspective, if a user has 50GB, you’ll only pay for 10GB and the rest is free.
Pricing comparison
Trying to navigate through what you’ll pay for MigrationWiz is a mission in itself, and even if you do figure it out, you’ll find that it’s more expensive than Movebot. Even mailboxes, which are a minimum of $12 for MigrationWiz, max out at $7.50 for Movebot because we treat all data the same.
When it comes to pricing, Movebot flips the M upside down and takes the W.
Sign-up and set up
Getting started and trying the product out is important, because no matter how good it looks on paper it's important that you can navigate it in practice.
BitTitan sign-up and set up
MigrationWiz has a free trial that anyone can sign up for on the website. Kind of. You can start the process by filling out a trial request form that includes information about you and your project, then you’ll have to wait for a sales representative to provision a trial for you. This doesn’t require a credit card, but you still need to wait for someone to get in touch instead of being able to jump right in.
Once you’ve logged in, some endpoints require setting up custom support rules to change settings, so you’ll need to keep BitTitan’s Advanced Options resource guide up if you need to make fine-tuned adjustments.
Movebot sign-up and set up
At Movebot, we think the best way to experience the tool is to use it yourself, so we don’t put up any barriers to signing up. Anyone can sign up without a credit card, going through a sales call, or anything like that. Just click to start a trial, sign up with our quick registration form, and you’ll get an account with 50GB.
Connecting platforms is just as easy. Most require a simple connection via OAuth, and the ones that require extra steps still only take a few minutes at most.
Sign-up and set up process comparison
Signing up is pretty easy for both platforms, and neither requires a credit card. The main difference is that with Movebot, you can sign up and try it out immediately. Configuration is also a little easier on Movebot, thanks to a lot of settings that are sorted for you automatically. You can still fiddle with settings in Expert Options, but the default settings are right for the majority of migrations without you having to figure them out for yourself.
Point for Movebot.
Customer Support
In most instances, a good migration tool will work most of the time. But because of all the different platforms it has to communicate with, there's a chance something weird will happen. And when it does, you'll want to make sure you're taken care of.
BitTitan customer support
Over at BitTitan, they claim to have 95% customer satisfaction and industry-leading support. Along with 24/7 availability, there’s a help center and resources section so that users can find information and help on their own. Onboarding is available for purchase to help with setup for more complex setups, but there is no add-on for streamlined support, with standard response times of about 24 hours.
Movebot customer support
Here at Movebot, our migration tool might be next-gen, but we take a last-gen approach to support. And by that, we mean good old-fashioned customer support run by human experts you can get in touch with directly.
Instead of an outsourced team, the in-house support team knows the ins and outs of Movebot better than anyone and give you a personalized response to your issue instead of a generic template. Standard support is available free to everyone with a typical 6-hour response, and not just a “we’ll get back to you at some point” either.
If you’re an MSP partner with Premium Support, response time lowers to 1-hour with a clear escalation path for emergencies.
Customer Support comparison
Reviews and forums frequently mention BitTitan’s support as a weak point, even for users who like everything else about MigrationWiz. While running into issues is uncommon, if something comes up a lot of users report frustrations and unsatisfactory responses that don’t address the problem.
For Movebot, Customer Support is consistently mentioned as a major highlight. Users love that they can get in touch with an expert and get a response to their specific issue and that someone who knows what they’re doing will look out for them if they have an emergency.
Maybe the most clear-cut difference in this comparison, Movebot dominates on the customer support front.
User Experience
Comparing features is useful and all, but what do users say about using the tool itself?
BitTitan user experience
On Channel Program, MigrationWiz is currently sitting just shy of 4 stars with 12 reviews. On the pros side, MigrationWiz can move multiple mailbox types like cPanel-type boxes, and that they can grab everything from a mailbox and move it to a new platform. For downsides, it’s mostly related to getting help or provisioning licenses correctly.
Movebpot user experience
Movebot is also on Channel Program, with about 4.5 stars and 12 reviews. Customers are thrilled with the number of platform integrations, migration speed, and the exceptional support team. Negatives are around the number of features and guided training, which is available free to any user but isn’t a requirement to sign up and use Movebot.
User experience comparison
For both products, users are happy when things go as expected. Users agree that both Movebot and MigrationWiz deliver on what they say. It’s when weird things come up that Movebot’s support and ease of setup become an advantage.
Try the BitTitan alternative with the most comprehensive support
For those keeping score, Movebot comes ahead in most metrics. When it comes down to it, if you have a complicated mailbox setup and want to keep it as is without having to remake anything, MigrationWiz might be right for you. But if you want to move mailboxes and files with greater flexibility, more control, and stronger support at a lower price, at least give Movebot a try.
While we listed out the pros and cons with links to reviews from users who have used the products, really, the best way to know if BitTitan or Movebot is right for you is to try out both products. We’re confident you’ll find Movebot easy to set up and use. Remember, when you sign up for a free trial you get 50GB free with no hoops to jump through. See for yourself why Movebot is the go-to data migration tool and start your trial now.
